Certificates and transcripts FAQs

What will I receive at the graduation ceremony?

You will receive a folder containing your award certificate which will have the seal and signatures of the University.

What should I do with my certificate?

Keep them in a safe place as they are important and your certificate is a unique legal document. These documents can be used as proof of your studies and you will need them for job applications, visa applications and applications for further study.

What name will be on my certificate?

Your certificate will be produced using the name that is held on the student record system. You can view your full name when registering to attend and graduating in absentia. This is the name you advised us of when you completed your enrolment and should match your passport or other legal document such as a deed poll. Any changes to your name must be updated by Wednesday, 26 November 2025.

My name is not correct what should I do?

For full or partial name amendment you will need to provide proof such as passport, deed poll etc. For minor errors, such as a letter missing or incorrect order, names can be amended without proof. To amend your name, email graduation@manchester.ac.uk with the subject line ‘Graduation Name Amendment Required’.

You need to contact us with any amendments before Wednesday, 26 November 2025. If your certificate has an incorrect name and you have not notified us of any required amendments by the deadline, we will not replace this free of charge, and you may be required to purchase a duplicate.

I’m not coming to the ceremony – how do I get my certificate?

Please make sure you register your non-attendance via registration, check your details are all correct and choose the option of post.

If your certificate is not received at your home address, you have one year to inform us and request a replacement. After this you would be required to purchase one from the online e-store.

Please note: your home address and name must be correct on the Student System by Wednesday, 26 November 2025. If your certificate is sent to an incorrect home address, we will not replace this, and you'll be required to purchase a duplicate.

If I am due to graduate, when can I have my transcript?

You will be able to access your digital transcript online free of charge from the last day of graduation ceremonies. Graduates can register on Parchment (formerly Digitary CORE).

Once your official documents are uploaded, you will receive a confirmation email directly from Parchment.

Note: Please use your personal email address to register on Parchment to ensure you can access your documents in the future.

How do I access my Higher Education Achievement Report (HEAR)?

Graduates will be able to access their HEAR online via Parchment, after the last day of graduation ceremonies.

Once your official documents are uploaded, you will receive a confirmation email directly from Parchment.

Note: Please use your personal email address to register on Parchment to ensure you can access your documents in the future.

For specific queries about your HEAR or your academic transcript, please contact edocs@manchester.ac.uk or ssc@manchester.ac.uk.