Certificates and transcripts FAQs

What will I receive at the graduation ceremony?

You will receive a folder containing your award certificate which will have the seal and signatures of the University.

What should I do with my certificate?

Keep them in a safe place as they are important and your certificate is a unique legal document. These documents can be used as proof of your studies and you will need them for job applications, visa applications and applications for further study.

What name will be on my certificate?

Your certificate will be produced using the name that is held on the student record system. You can view your full name when registering to attend and graduating in absentia. This is the name you advised us of when you completed your enrolment and should match your passport or other legal document such as a deed poll. Any changes to your name must be updated by Friday, 28 June 2024.

My name is not correct what should I do?

For full or partial name amendment you will need to provide proof such as passport, deedpoll etc. For minor errors that need amending i.e. a letter missing or incorrect order can be amended without proof. To amend your name you will need to send an email graduation@manchester.ac.uk and please write in the subject line ‘Graduation Name Amendment Required’.

You need to contact us with any amendments before Friday, 28 June 2024. If your certificate has an incorrect name and you have not notified us of any required amendments by the deadline, then we will not replace this free of charge and you could  be required to purchase a duplicate.

I’m not coming to the ceremony – how do I get my certificate?

Please make sure you register your non-attendance via registration, check your details are all correct and choose the option of post or collection. 

If your certificate is not received at your home address then you have one year to inform us and request a replacement.  After this you would be required to purchase from the online Store.

Please note: Your home address and name must be correct on the Student System by the deadline Friday, 28 June 2024. If your certificate is sent to an incorrect home address then we will not replace this and you would be required to purchase a duplicate.

If I am due to graduate, when can I have my transcript?

From the day of your graduation ceremony, you will be able to access your digital transcript online free of charge. For new users of Digitary, you will not be able to access your Digitary Core account until at least the day of your ceremony. Once you have graduated new Digitary users will be able to register here.

How do I access my Higher Education Achievement Report (HEAR)?

Graduated students will be able to access their HEAR online via Digitary, but this will not be fully available for all students yet. Information about how to access your HEAR or academic transcript is available on the Student Support website.

For specific queries about your HEAR or your academic transcript, please contact edocs@manchester.ac.uk or ssc@manchester.ac.uk.